### Deeds Automation

### Taxpayer Portal & Forms

### Valuations & Appeals

### Front Desk AI

### Prop 19

### Monitor

### Auto-Indexing

### Clerk Forms

### Front Desk AI

### Value Adjustment Board

### Board of Equalization Software

### Front Desk AI

Front Desk AI

# Human-driven. AI-assisted.

One centralized view for every inbound request: phone, email, chat, walk-ins, and more.

[Request a demo](/content/request-a-demo/index.html)

## Trusted by 300+ Assessor’s offices, our team is here to help you:

Centralize inbound communication

Automatically triage and log email, phone, and in-person requests into one system.

Free up staff time

Eliminate manual follow-ups and use AI to draft and streamline responses

Improve visibility across teams

Shared team inboxes and user assignments ensure clear ownership and faster responses.

Boost constituent satisfaction

Citizens receive timely, transparent responses—regardless of communication channel.

Measure performance

Track response time, case volume, and trends by department, request type, or staff member.

Let’s Talk

## How it works

1

**Centralize all inbound requests** Automatically captures and logs requests from email, phone, and walk-ins.

2

**Track cases and respond efficiently** Assign requests to the right staff, track ownership, and have AI help streamline your response.

3

**Report & improve** Use built-in dashboards to monitor response times, workloads, and constituent satisfaction.

Features & Capabilities

|     |
| --- |
| Shared inboxes for communication triage |
| Ability to manually log phone/walk-in requests |
| Custom team-based inbox setup (e.g., Ownership, Exemptions, Protests) |
| Case assignment by team or user |
| Full-text search and case filtering |
| Real-time dashboards measuring response time and customer satisfaction |
| AI drafted responses and automated replies to repetitive questions |
| ADA-compliant chat and multi-language support |

[Request a demo](/content/request-a-demo/index.html)

## Case Studies

No items found.